Privacy Policy

This Privacy Policy ("Policy") is issued by j3super ("the Platform", "the Company", "we", "our", or "us") and applies to all personal data collected, processed, stored, and used in connection with your access to and use of the j3super online gaming platform, accessible at https://j3super.cam.

j3super is committed to protecting the privacy and personal data of all registered members and platform visitors. This Policy has been prepared in accordance with applicable data protection principles and the requirements imposed by j3super's international gaming license, which governs our operating obligations toward players, including those based in Malaysia.

By registering an account on j3super, accessing the platform, or interacting with any j3super service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the j3super platform.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact information, financial data, IP address, and behavioural data associated with an identifiable individual.
• "Processing" — any operation or set of operations performed on personal data, including collection, recording, storage, retrieval, use, disclosure, transmission, erasure, or destruction.
• "Data Subject" — any identified or identifiable natural person whose personal data is processed by j3super, including registered players and website visitors.
• "Data Controller" — j3super, as the entity that determines the purposes and means of processing personal data collected via the platform.
• "Data Processor" — a third party that processes personal data on behalf of j3super strictly in accordance with this Policy and applicable data processing agreements.
• "KYC" — Know Your Customer: the identity and age verification process conducted by j3super in accordance with its licensing obligations and anti-money laundering requirements.
• "Cookies" — small data files placed on your device by the j3super platform to enhance functionality, maintain session state, and collect analytics data.

j3super collects personal data across several categories, depending on the nature of your interaction with the platform. The following table summarises the categories of data collected and their primary purpose:

j3super collects personal data through the following channels and mechanisms:

j3super processes personal data on the following legal bases:

• Contractual Necessity: Processing necessary to fulfil our obligations under the Terms and Conditions you accepted upon registration, including account operation, transaction processing, and the provision of gaming and betting services.
• Legitimate Interests: Processing conducted to pursue j3super's legitimate business interests, including fraud detection, platform security, responsible gambling monitoring, and service improvement — provided such interests are not overridden by your fundamental data rights.
• Legal Obligation: Processing required to comply with applicable regulatory obligations, anti-money laundering laws, licensing requirements, and directives from competent regulatory authorities.
• Consent: Where you have provided explicit consent for specific processing activities, such as receiving promotional communications or marketing materials. You may withdraw consent at any time without affecting the lawfulness of prior processing.

j3super uses the personal data we collect for the following defined purposes:

j3super does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the defined purpose:

In all cases of third-party data sharing, j3super maintains appropriate data processing agreements that impose equivalent data protection standards on recipient parties.

j3super uses cookies and similar tracking technologies to operate the platform securely, maintain your session state, and collect anonymised analytics data that helps us understand how the platform is used and where it can be improved.

The categories of cookies used on j3super are as follows:

• Strictly Necessary Cookies: Essential for the operation of the platform. These cookies maintain your login session, security tokens, and cart state. They cannot be disabled without impairing core platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, responsible gambling limit configurations, and display options. Disabling these cookies may reduce personalisation.
• Analytics Cookies: Collect anonymised, aggregated data on how visitors interact with the j3super platform — including pages visited, session duration, and navigation patterns. This data is used solely to improve platform performance and user experience.
• Security Cookies: Support j3super's fraud detection and platform security systems, helping to identify and block suspicious access attempts and bot activity.

You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality and security of the j3super platform.

j3super implements a layered, defence-in-depth approach to data security. The following technical and organisational measures are maintained to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and j3super's servers
• AES-256 encryption for sensitive personal and financial data stored at rest
• Multi-factor authentication options for registered player accounts
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis
• Regular independent security audits and penetration testing of platform infrastructure
• Continuous monitoring of platform systems for suspicious activity and intrusion attempts
• Incident response procedures enabling prompt detection and notification in the event of a data breach

Notwithstanding the above, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. Players are encouraged to maintain strong, unique passwords for their j3super account and to report any suspected unauthorised access to our support team immediately.

j3super retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing obligations. The following retention periods apply as a general guideline:

• Account and Identity Data: Retained for the duration of your active account and for a minimum of 5 years following account closure, in accordance with our licensing and AML compliance obligations.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in compliance with financial record-keeping requirements applicable under our international gaming license.
• KYC Documentation: Retained for a minimum of 5 years following the completion of the KYC process or account closure, whichever is later.
• Customer Support Communications: Retained for up to 3 years from the date of the interaction for quality assurance and dispute resolution purposes.
• Gaming and Betting History: Retained for up to 5 years for dispute resolution, responsible gambling monitoring, and regulatory audit purposes.
• Marketing Preference Data: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, and provided no ongoing legal or regulatory requirement necessitates further retention, personal data will be securely deleted or irreversibly anonymised.

As a data subject whose personal data is processed by j3super, you hold the following rights, which you may exercise at any time by contacting us at [email protected]:

To exercise any of the above rights, please submit a written request to our support team at [email protected], including your registered account username or email address and a clear description of the right you wish to exercise. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.

j3super strictly enforces a minimum age requirement of 21 years for all registered users. The j3super platform is not intended for, and does not knowingly collect personal data from, any person under the age of 21.

During the account registration and KYC verification process, j3super requires submission of government-issued photographic identification to confirm that all applicants meet the minimum age requirement. Any account found to belong to a person under the age of 21 will be immediately suspended, all associated data will be handled in accordance with applicable legal requirements, and any balance will be returned in accordance with our verification procedures.

If you have reason to believe that a person under the age of 21 has registered an account on j3super, please contact our support team immediately at [email protected]. We will investigate and take appropriate action promptly.

As an internationally licensed online gaming platform, j3super may process and store personal data on servers located outside of Malaysia. Where personal data is transferred to jurisdictions that may not provide a level of data protection equivalent to applicable standards, j3super implements appropriate safeguards to protect the integrity and confidentiality of your data, including:

• Standard contractual clauses with data processors and recipients in third-party jurisdictions
• Contractual data protection obligations that impose equivalent privacy standards on all international data recipients
• Technical security measures, including encryption, applied to all cross-border data transmissions

By using the j3super platform, you acknowledge and consent to the transfer of your personal data to servers and processors that may be located outside of Malaysia, subject to the safeguards described in this Policy.

j3super reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or our licensing obligations. Material changes to this Policy will be communicated to registered players via email notification to the address on file, or through a prominent notice on the j3super platform, no less than seven (7) days prior to the effective date of the amendment.

Where changes are required immediately to comply with a legal or regulatory obligation, j3super will notify players as promptly as reasonably practicable given the circumstances. The "Last Updated" date at the top of this page reflects the most recent version.

Continued use of the j3super platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended Policy, you must discontinue use of the platform and contact our support team to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by j3super, please contact our Data Protection team through the following channels:

When submitting a privacy-related request, please include your registered account email address or username, a clear and specific description of your request or concern, and any relevant supporting information. This will enable us to locate your records accurately and respond to your request as efficiently as possible.